PRODUCT RETURN (RMA) FORM

Product returns

We accept product returns within 30 days of the original purchase date on items that are not custom or “special order”. The initial shipping charge, if any, will not be refunded. The customer is also responsible for any and all charges associated with return shipping of the product. In order to return a product please complete the form below. We will reply to you via email with a return merchandise authorization number and instructions. Please include as much detail as you can in the form. Returns will not be accepted without an RMA number. All returns must also be unused and in their original packaging. Unfortunately, we cannot accept returns on any consumable goods, including batteries.

To initiate a return please complete the below form to create your RMA request. If you have any questions feel free to contact us.

First Name

Last Name

Company Name

Street Address

Address Line 2

Province/State

City

Postal Code

E-mail Address

Phone Number

Order #

Product Code + Quantity Return

Would you like a replacement? Yes No

Please provide details on your reason for requesting your return. If you believe the product is defective, let us know the issues you are experiencing. Share as much information as possible as this will help us process your return quicker.

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PRODUCT RETURN (RMA) FORM

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